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FAQs

SHIPPING

How much does the shipping cost?

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Shipping fees and times are determined on shipping speed and item weight/size. To establish the applicable shipping fee and time for items in your cart, follow these steps:

1. Choose Proceed to Checkout.

2. Enter your shipping address.

3. Choose a shipment speed and click Continue.

4. Continue after selecting a payment method.

5. The total shipping and handling cost, as well as the projected delivery date, are provided in the Order Summary.

Where do you ship from?

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We ship from Ontario, Canada.

When will my order be shipped?

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All orders ship within 3-5 business days. You’ll receive a shipment notification email with a tracking number as soon as your package ships.

My order was not delivered. What should I do?

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Please do not worry! Check the tracking number and the status of your package. If you still haven't received the order within 24 hours after the status has been changed to "delivered", please contact us. We will help!

RETURNS & EXCHANGES

How can I return or exchange an item?

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We're sorry you weren't pleased with your Mamma Mia Covers! To obtain the return address, please contact our customer service staff via phone, email, or live chat. Send the package back to our warehouse for a refund or exchange. You will be liable for any shipping fees incurred through the use of your selected courier.

What is your return policy?

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Our return policy is valid for 30 days. Unfortunately, we cannot offer you a refund or exchange after 30 days after receiving the item. To be eligible for a return, your item must be in new and unused condition. It must also be in its original box, complete with folding cardboard, directions, and elastic straps. If the returned item is in unsellable condition, we will impose a restocking fee of 20-50% of the purchase price.

Please see our Returns and Refunds page at https://mammamiacovers.ca/pages/returns-exchanges for additional information.

How long does it take for a return to be processed?

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It usually takes 3-5 business days for a refund to reflect in your account after your return is received and inspected.

What should I do if I receive the wrong product or size?

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We're truly sorry! If you received the incorrect item(s), please contact us at support@mammamiacovers.ca and we will make things right!

BILLING

What forms of payment do you accept?

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We accept Apple Pay, Google Pay, PayPal, and all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Unfortunately, we cannot accept checks or money orders.

ORDER QUESTIONS

How can I update or cancel my order?

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Please email us at support@mammamiacovers.ca or leave a message via website chat as soon as possible if you would like to cancel or change your order (We are only able to cancel orders within an hour of placing them). Our fulfillment center processes orders quickly to ensure our customers receive their orders as soon as possible, but we do our best to process your request!

How can I check the status of my order?

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You'll receive a shipment notification email with a tracking number when your package is shipped. Use this tracking number to check where your order is.

Can I use multiple promo codes at checkout?

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You can only use one promo code per order. If you’ve come across two valid promo codes in the wild, pick the one you like more ;)

PRODUCT

What are the care instructions for my product?

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Care instructions can be found on the product tags and at the bottom of product pages.

For Microfibra, Microfibra Printed, Velvet, Mille Righe: 

Slipcovers are machine washable in cold water (no more than 30° C / 105° F). Wash separately at a gentle cycle. Do NOT bleach. No tumble drying. Do NOT dry-clean. Do NOT iron. Please line dry only.

For Jacquard 3D:

Slipcovers are machine washable in cold water (no more than 30° C / 105° F). Wash separately at a gentle cycle. Do NOT bleach. Do NOT dry-clean. Do NOT iron. Tumble dry no more than 30° C / 105° F.

Is slipcover suitable for homes with pets and/or kids?

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Our slipcovers are made of patented eco-friendly and soft Italian fabric with skin-friendly pH and 100% hypoallergenic. They protect your furniture from scratching and clawing. Ideal for homes with children and pets.

Will it fit my armchair/sofa/corner sectional, etc.?

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Each type of our slipcovers is one size fits most. Our slipcovers are made of patented stretch bi-elastic fabric with an elasticity of 100%. Please measure the back of your couch from arm to arm and make sure it's within the specified range. Follow the measuring guide in the photo section. If you're still unsure and have questions, please reach out at support@mammamiacovers.ca via chat or call us at +1 (877) 400-1784.

How to measure my sofa?

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Please measure the back of your couch from arm to arm and make sure it's within the specified range. Then, follow the measuring guide in the photo section. If you're still unsure and have questions, please reach out at support@mammamiacovers.ca via chat or call us at +1 (877) 400-178.

What Collection to choose if I have a pet?

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We recommend our Microfibra and Velvet collections. 

The advantage of using these Collections is that your pet loses interest in damaging it because it's impossible to get the claws into it. This fact has been proven by many of our happy customers. Please do not choose Mille Righe Collection if you have a cat or dog at home.

Is it pet proof-/resistant?

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Almost all our slipcovers are pet friendly and can protect your couch from scratching. But every case is different, and some pets may destroy the slipcover and couch altogether. Please refer to the product reviews. There’re many happy customers with pets.

While ordering a slipcover for an L-shaped couch, how to determine if it's left or right chase? Is it as if I'm looking at it from the front or if I'm sitting on it?

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To determine on which side is your chase is and order the right slipcover, you'll have to stand in front of your L shaped sectional sofa and determine on which side is the chase – if it's on the right – you'd need an L-shaped slipcover with Right chase if it's on the left – you'd need an L-shaped slipcover with Left chase. Please refer to the measuring guide in the photo section. It might be helpful as well.

Are these slipcovers waterproof/spillproof?

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No, these slipcovers are not waterproof. They can protect from dirt, stains, and hair, but not from liquid or urine. But. They can be easily washed in the washing machine.

Does this work with leather furniture?

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Our covers are great for leather sofas. Elastic straps with buckles (comes with L-shaped and Corner sectional slipcovers). Attached under the sofa, they hold a slipcover in its place. To prevent the slipcover from sliding, you can tuck anti-slip cardboards with ridges (included) into the grooves between the seat and armrests.

We have a couch in the middle of the room, showing the back. Does it cover the entire back of the couch? How does it look?

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Our slipcovers look tremendous and presentable from the front, back, and sides. So If the couch is located in the middle of the room, it will look gorgeous and become an attractive spot that will change your interior for the better.

Does the item require ironing?

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It doesn't require ironing and is ready to be used straight out of the box. It fits nicely, ideally following the curves of your favorite furniture piece.

What material is fabric made of?

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The composition of the fabric depends on the collection and may vary. Slipcovers from the Microfibra collection are made of 100% polyester. Slipcovers from Mille Righe Collection are made of 60% cotton and 40% polyester. All fabrics are two-way stretch bi-elastic fabrics with an elasticity of 100%. This Italian fabric has skin-friendly pH and is 100% hypoallergenic. They are certified by Oeko-Tex 100 – Global fabric safety standard. All info can be found in the description of the product precisely.

Is this slipcover machine washable?

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Yes. Slipcovers from all our collections are machine washable and maintain color and shape after up to 120 washes. Please follow these washing and care instructions from the manufacturer:
- Machine wash cold permanent press;
- Do not bleach;
- Do not tumble dry;
- Do not dry-clean.

For a couch with a chaise, does the chaise need to be a separate piece?

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No, it doesn't need to be separate piece. Our L-shaped slipcovers come in one piece with all accessories required for installation.

Is there a video for installation of the L shaped couch?

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Yes, please find video instruction on how to put slipcover on in the description of the listing. It’s also available on our youtube channel - https://www.youtube.com/channel/UCwL_ha1v5ydfa0DiOv83P7g

Will this fit my corner sectional that has two built in recliners, one on each end?

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It will fit however you will not be able to open the recliners. It’s not designed for reclining sofas so it’s not recommended. We only have slipcovers for reclining armchairs.

Is this one piece connected or 2 separate pieces

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Our slipcovers come in one piece with all accessories required for installation.

Does this cover fit a lazy boy recliner?

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Yes, it does.

Does it fit t-cushion sofa?

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Yes, it is. It works well with t-cushion sofas. Please check photo reviews from our customers.

Will these covers fit the Ikea sofa or armchair?

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Our slipcovers fit most Ikea furniture pieces, including the most popular models: Stockholm, Ektorp, Kivik, Karlstad, Nockeby, etc.

Help! I have a question about my product that wasn’t answered here!

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We aim to share all necessary information about our products on their pages. But if you still have questions, just reach out to us at support@mammamiacovers.ca, via chat or call us at +1 (877) 400-1784.

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Why do you need a new Slipcover?

Answering these questions will help us find the most suitable cover for your needs.

Choose your Furniture Type

This will help us find the most suitable shape for your cover

Choose your Furniture Type
WE have ARMCHAIR Slipcovers

Fitting Armchair 32”-48” wide.

Please measure before puchasing
Do you have pets?

Our covers are 100% pets and kids friendly

Choose a Pattern
  • Microfibra:

    Microfiber slipcovers can be called a pearl among other collections. Microfiber is very thin and pleasant to touch while also durable. Slipcovers for oversized chair or other pieces of furniture made from microfiber look amazing! Learn more.

  • Velvet:

    If you are looking for luxury slipcovers, consider those made of velvet. Velvet slipcovers can withstand lots of wear and create a cozy and inviting atmosphere. Learn more.

  • Mille Righe:

    Our Mille Righe Collection includes recliner slipcovers, love seat slipcovers, washable sectional covers, and other items that are made of 60% cotton and 40% polyester. They are breathable and tear-resistant. Learn more.

  • Jacquard 3D:

    Items from this collection are made from 60% cotton, 35% polyester, and 5% elastane. They will protect your furniture from wear and tear, spills, and other issues. Learn more.

Hover over the picture to learn more about each type of material

Click on the info icon to learn more about each type of material

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We found the most suitable cover for you

Chaise Lounge Slipcover, Jacquard 3D Collection

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