Returns & Exchanges
We truly believe that you will love our slipcovers as much as we do. However, we understand, that sometimes a product may not be what you expected it to be or may not fit your furniture. That is why we recommend to measure your furniture as it suggested in measuring guide and make sure it's within a specified range before purchasing slipcover in order to prevent returns. In that unlikely event, we invite you to review the following terms related to returning a product.
Contact us if you want to return or exchange the slipcover within 30 days since you received it. We will provide you the return shipping address. Return shipping cost is non-refundable.
Our return policy lasts 30 days. Unfortunately, after 30 days since you received the item, we can’t accept your return. To be eligible for a return, your item must be in a new condition and unused. It must also be in the original packaging with all folding cardboards, instructions and elastic straps.
In case if the returned item is in unsellable condition, we will charge restocking fee in the amount of 20-50% of the purchase. Unsellable condition examples are: slipcover is dirty or stained; slipcover has odor or bad smell; slipcover came with pet hair; fabric is damaged or has pulled threads; accessories are not returned or broken; packaging and/or instruction papers are damaged or missing
Once your return is received and inspected, we will process your refund within 3-5 business days and a credit will automatically be applied to your credit card or original method of payment.
